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Our Services

Implementation

If you want to use Openbravo and Pentaho in your company / organization, then we are ready to serv. Implementation Service will assist you in implementing Openbravo and Pentaho on your company / organization. There are 2 types of implementation:

1. Full Customized Implementation

Full customized implementation is a strategic step, where we will guide you in the implementation of Openbravo and Pentaho, from the beginning (requirements) to the post-installation and maintenance phase. This is a long term relationship between Wirabumi Software and your company / organization. We not only play when the implementation, but also during operation, in the form of technical support and maintenance from year to year.

Here are the benefits of Full Costumized Implementation:

  • Implementation of escorted and guided directly by B.I.S. R&D engineer certified.
  • Service starts from requirements phase to maintenance phase from year to year.
  • No need to worry about interference Openbravo and Pentaho system, because we are directly addressing harassment in the maintenance phase.
  • Development / Coding / Costumization Openbravo to meet specific needs, so if not in Openbravo community-cover edition, then we will make it a module, so that all your needs including the cover.
  • Migrating data from physical data / excel / old database, will be escorted and guided directly by Wirabumi Software engineer certified.
  • Parallel deployment will be guarded and guided directly by Wirabumi Software engineer certified, to ensure Openbravo and Pentaho go alive in the company / organization you smooth and high quality way.

Here are the things that deserve attention:

  • Implementation lasted long enough (when compared with our other services), average of 4 month.
  • Required planned change management that the company / organization.
  • Prices implementation is quite expensive (when compared with our other services).
For budgeting purposes, you can download the calculator service.


2. Basic Implementation

Basic implementation is the first step in implementing Openbravo and Pentaho the company / organization. We've done a series of adjustments (in the form module: Wirabumi General Improvement Module) and installing a series of free extension module from Openbravo exchange. Of course this will make Openbravo increasingly Complete and Easy to Use. With Basic Implementation, you can use what we have prepared it, and the company / organization you can immediately use Openbravo we've tested and proven abilities.

Here are the benefits of Basic Implementation:

  • Proven solution stack that has been reliable with minimum bug. A series of modules that have been installed:
    • Free extension module
    • Wirabumi General Improvement Module
  • Fast implementation, accelerate implementation time.
  • Installation is done by a certified engineer Wirabumi Software.

Here are the things that deserve attention:

  • Does not provide specific solutions to the needs of the company / organization. If you do indeed need a specific solution, then (1) you can use the services of development, or (2) change the internal SOPs to conform with Openbravo and Pentaho.
  • Does not provide maintenance services that will support you from year to year, unless you use a remote maintenance service.


3. SaaS (Software as a Service) Implementation

What we offer in Saas (Software as a Service) Implementation, similar to the one in Basic Implementation, except:

  • We provide maintenance service that will provide to support you from year to year.
  • Installation is done in the cloud computing services (Amazon EC2), so you only need to access the internet just to use Openbravo, no need to install a local server in the company / organization.
  • Data is more secure and guaranteed his safety because it is stored in Amazon EC2
  • Premium content for the end user and administrator user.
  • Online Support chat (IM), VoIP (Skype), and the remote assistant (ssh / telnet, TeamViewer).
  • Trouble ticket (per month) (see SaaS package detailed.csv for detailed trouble ticket credit)

Another advantage: no need to hardware procurement, include: purchasing a server, the cost of electricity for the servers, pay employees (IT support) for server maintenance.
Here are the things that deserve the attention: you must have internet connection.

Here are the things that deserve attention:

  • Does not provide specific solutions to the needs of the company / organization. If you do indeed need a specific solution, then (1) you can use the services of development, or (2) change the internal SOPs to conform with Openbravo and Pentaho.
  • Does not provide maintenance services that will support you from year to year, unless you use a remote maintenance service.

Online Training

1. End User

This training is intended for prospective operators / people using Openbravo. By using online services for end user training you will get:

  • Premium content, video tutorials, for 1 year
  • Opportunity Openbravo Certified User exam certifications Shebaniah 2x
  • Online support, YM Skype SSH / telnet and TeamViewer, for 1 month

2. User Administrator

This training is intended for candidates for the administrator / support person other user in using Openbravo. In addition to helping other users, the Administrator also berperand in configuration, backup, restore, and system maintenance. By using our online services training for the administrator user you will get:

  • Premium content, video tutorials, for 1 year
  • Opportunity Openbravo Certified Administrator certifications exams Shebaniah 2x
  • Online support, YM Skype SSH / telnet and TeamViewer, for 1 month
  • Dependencies (previously you should have followed the training):
    • End User Training (B.1)

3. System Analyst

This training is intended for candidates System Analyst, one that explores the needs of the company / organization associated with the implementation of Openbravo. This capability is needed by engineers who would jump at the phase requirement on Full Costumized Implementation (A.1). By following the Online Training for System Analyst, you are entitled to become engineers in the requirements phase. Here are the benefits that you will get:

  • Premium content, video tutorials, sales and marketing materials, for 1 year
  • Listed on the website contact us on Wirabumi Software, for 1 year
  • Opportunity certifications exams Openbravo Certified System Analyst Shebaniah 2x
  • Online support, YM Skype SSH / telnet and TeamViewer, for 1 year
  • Dependencies (previously you should have followed the training):
    • End User Training (B.1)
    • User Training Administrator (B.2)


Maintenance

1. Remote Maintenance

For the basic implementation (A.2) does not include maintenance (support you from year to year). However, you can use the remote maintenance if necessary, provided that:

  • Online Support chat (IM), VoIP (Skype), and the remote assistant (ssh / telnet, TeamViewer).
  • Trouble ticket (per month):
    • 2 ticket to the high priority cases (fixed in 1x24 hours)
    • 4 ticket for the medium priority cases (fixed in 3x24 hours)
    • 8 tickets for low priority cases (fixed in 5x24 hours)

2. Site Visit

For remote maintenance (C.1) does not include the site visit. If you encounter problems that do need our presence there, we are ready to assist, with the following provisions:

  • Does not include airfare (from Surabaya), hotels (if more than 1 day), and meal.


Contact Our Expert

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